This Privacy Policy describes how Dungeon ("we," "us," or "our") collects, uses, and protects information about you when you use our website at enterdungeon.cc and our DungeonCast service at dungeoncast.cc (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect the following types of information:

• Account information — your name, email address, phone number, and screen name when you apply for or create an account
• Profile information — your chosen screen name, avatar, and profile preferences
• Subscription information — your service subscription status, start and end dates for DungeonStream and DungeonCast services
• Payment information — we do not store payment card details. Payments are processed through third-party platforms (Buy Me a Coffee, Stripe). Please review their privacy policies for how they handle your payment data
• Referral data — if you were referred by another member or if you refer others, we track referral relationships for credit purposes
• Credits and transaction history — your credit balance and the history of credits earned, purchased, or redeemed
• Communications — messages sent through our internal messaging system, forum posts, and support messages
• Usage data — basic technical information such as your IP address, browser type, and pages visited, collected through standard server logs

2. How We Use Your Information

We use the information we collect to:

• Create and manage your account and membership
• Provide and maintain our streaming services
• Process credit transactions and referral rewards
• Send service-related communications such as account approvals, subscription reminders, and credential delivery
• Respond to support requests
• Improve and maintain the security of our Services
• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information to third parties. We may share information in the following limited circumstances:

• Service providers — we use third-party services including Buy Me a Coffee, Stripe, and our technology partners to operate our Services. These providers have access to limited information necessary to perform their functions
• Legal requirements — we may disclose information if required by law or if we believe such disclosure is necessary to protect our rights or comply with a legal process
• Business transfers — in the event of a merger or acquisition, your information may be transferred as part of that transaction

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our Services. If you request deletion of your account, we will delete or anonymize your personal information within a reasonable time, except where retention is required by law.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your information.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal information
• The right to opt out of certain uses of your information

To exercise any of these rights, please contact us at realenterdungeon@gmail.com.

7. Children's Privacy

Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately.

8. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated effective date. Your continued use of the Services after changes are posted constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

realenterdungeon@gmail.com